Returns and Exchanges Policy

At Ashok Chakra Nursery, we strive to ensure your greenery arrives in perfect condition; however, if your plants or garden supplies are damaged or defective, you may initiate a return within 7 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Contact our support team with your order number and clear photographs of the plants or products you wish to return.

• 2.
  Verification Process

  Our botanical experts will review the photos to confirm the health status or damage of the item within 48 hours.

• 3.
  Secure Packaging

  Once approved, carefully repack the item in its original nursery packaging to ensure no further damage occurs during transit.

• 4.
  Refund or Replacement

  Choose between a full refund to your original payment method or a fresh replacement plant sent directly to your doorstep.